Coronavirus (COVID19) - Important Information

Issued: Thursday 9th December 2021

Further to the British Government’s recent announcement, please note from Friday 10th December 2021, face coverings will be legally required in certain areas of our resort, including public areas of our hotel and walking to and from our guest accommodation facilities.


Issued: 14th July 2021

Changes from Monday 19th July 2021

Following the government announcement on changes from the 19th July 2021, we wanted to make you aware of what we plan to do at Van Dyk by Wildes to keep our guests safe whilst visiting us.


  • Our tables will remain socially distanced in our restaurants and bars. We will not be increasing the amount of tables for guests.

  • We will continue sanitising all furniture after use within our restaurants and bars.

  • Our House Keepers will continue to clean public areas every 30 minutes throughout the day, including bathrooms and all touchable surfaces.

  • We will continue to have the Yule Lodge open so guests that want to dine outside will be able to in comfort.

  • Our doors in our orangery bar will remain open to ensure a good flow of air throughout the restaurant.

  • Our airflow system will remain on high to ensure fresh air is being pumped throughout the hotel and restaurants.

  • All of our windows will remain open in public spaces to ensure fresh air is being circulated throughout the hotel and restaurants. 

  • Deep cleaning of all bedrooms will continue in line with our 'Covid-19 Clean' policy.

  • We will now serve guests from all our bars.

  • Our team will continue to wear face masks in all public areas.

  • Guest will be given the option to track and trace when they arrive at our hotel and restaurants.

  • Sanitiser stations will remain in place around our hotel and all entrances.

  • Our gym will still continue to follow Covid-19 guidelines and social distancing.


Issued: 13th July 2021

As from Monday 19th July 2021, we will continue to wear face masks as part of our uniform until further notice. All of our team will continue to wear face coverings in all public areas of our resort apart from those who are exempt.


Issued: 17th May 2021

• People can meet in groups of up to 30 outdoors
• Six people or two households can meet indoors and overnight stays can take place
• Up to 30 people can attend weddings, receptions and other life events
• Restaurants allowed to serve customers indoors
• Hotels can reopen.

Social distancing guidance is also changing. Contact with close family and friends is described as a matter of personal judgement, but people are asked to remain cautious around close contact, like hugging.

Please note that face coverings are mandatory in all public areas of our hotel, in line with Government's guidelines.

We’ve put Covid safe measures in place throughout to keep you safe and comfortable within our resort.

Van Dyk by Wildes has successfully completed an assessment and is accredited as 'AA Covid-19 Confident' and has achieved ‘The National Tourist Organisations of Great Britain & Northern Ireland COVID-19 Industry.

We have a 5-star rating for Food Hygiene and are certified as 'Covid-19 Secure Risk Assessed' by Environmental Health.


Issued: 1st November 2020

As per government announcements made on 31st October 2020, our hotel is mandated to operate with limited service as part of a national lockdown beginning from Thursday 5th November until Wednesday 2nd December. 

We will continue to be open for key and essential workers, plus anybody required to travel for work purposes.

Our Dine At Home menu is available to all guests as delivery* or take away.

We are still accepting dining, accommodation and event reservations for leisure guests in December. Please contact our Guest Services team for more information.


Issued: 15h October 2020

Van Dyk by Wildes will be remaining in Tier-1 of lockdown restrictions following the changes on Saturday 17th October 2020.

Please note that we operate under Bolsover Council and are NOT classed in the areas of Chesterfield, Erewash or North East Derbyshire.

We are open as usual under Tier-1 and are Covid-19 Compliant.


Issued: 4th July 2020

We’ve put Covid safe measures in place throughout to keep you safe and comfortable within our resort.

Van Dyk by Wildes has successfully completed an assessment and is accredited as 'AA Covid-19 Confident' and has achieved ‘The National Tourist Organisations of Great Britain & Northern Ireland COVID-19 Industry Standard’.


Issued: 23rd June 2020

As it has always been, the safety and security of our guests and team members remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to Coronavirus, there will be strict social distancing measures and hygiene checks in place to welcome all of our guests back from Saturday 4th July 2020, in line with Government guidelines.


Issued: 20th March 2020

To all our valued guests,

After the announcement from our Government at 17:00pm this evening regarding the instruction of all bars, cafes, restaurants, pubs, theatres and gyms to close from 12pm tonight. We are regrettably forced to inform all of our valued guests that we will be closing all of our restaurants, bars and event suites until we are informed otherwise by the authorities, and unfortunately, we have no clear timescale to when this will be. Our Team are currently dealing with all immediate bookings to accommodate them at a later date. Should you have a booking with us after 8 weeks from todays date, we are not in a position to offer alternatives at this stage as we would be hoping to be operating fully at this point. However, if you do have a booking between now and then, our team will be contacting you to advise you on the next steps over the next few days.

If you have a booking with us for Mother’s Day or a Big Night Out. We require any refund request to be put in writing to – FAO Darren Felstead (Operations Director)

I would like to confirm that our “Dine at Home” service will still be operating as usual from 9am until 9pm daily with our Loyalty Club guests still receiving 40% OFF Food & Drink delivery orders and 50% OFF Food & Drink collection orders. To order please call our Guest Services team on 01246 387386 who will be happy to take your order.

Any wedding bookings that will be impacted up until 30th April 2020 will be contacted by one of our wedding co-ordinators over the next few days with further information and options once we understand more from our local authority.

Van Dyk by Wildes will remain open, for room bookings only with an option for room service until we are advised otherwise by the local authority or by the government.

I would like to take this time to thank all of our loyal guests for their continued support during this unprecedented time, but more importantly a huge thank you to all of our team for there continuous hard work and commitment, we will be supporting them with guidance as much as we can.

We ask that all our guests stay safe, and we look forward to welcoming you back through our doors very soon.

Warm Regards,

Marc Wildes
Managing Director